What is typically the first piece of information collected during an emergency call?

The first piece of information typically collected during an emergency call is the location of the incident, which is represented in the response as the address. Knowing the precise location is critical for emergency responders to arrive at the scene as quickly as possible. The address provides the necessary context for dispatchers to determine which units should be activated and directed to the caller's location.

Establishing the address at the outset helps to ensure that there is no delay in response time, as emergency services can begin coordinating their approach even as further details are gathered from the caller. This priority on location underscores the importance of efficiently handling emergency scenarios, where every second counts.

Collecting the caller's name, type of emergency, and time of the call are also important, but they generally come after the location is determined, as rescuers need to be mobilized immediately to the correct site of the emergency.