What is the primary goal of providing post-dispatch instructions?

The primary goal of providing post-dispatch instructions is to ensure caller safety and preparedness. When emergency telecommunicators offer these instructions, they are equipped to guide callers through critical steps that can enhance their safety and the safety of others while waiting for emergency responders to arrive. This may include directions for administering first aid, evacuating an area, or otherwise preparing for an emergency situation. By doing so, telecommunicators play a vital role in managing the incident effectively and can help to mitigate further risks until help arrives.

On the other hand, options related to penalties, finalizing a call, or increasing call volume do not align with the primary purpose of post-dispatch instructions, which is directly focused on maintaining the safety and well-being of the caller and individuals affected by the emergency. Such instructions are intended to empower the caller with knowledge and preparedness rather than serve administrative or punitive functions.